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  Section 005: Health, Illness and Society

ADULT SERVICES: EMERGENCY DEPARTMENT
UNIVERSITY OF MICHIGAN MEDICAL CENTER

SETTING:
Emergency Department, University Hospital
Phone: 936-4327
DESCRIPTION:
The purpose is to give non-medical volunteer help to staff in Emergency Services, and to help family and friends accompanying patients to the ER.
STUDENT'S ROLE:
To serve as a non-medical liaison between staff, families, and patients in the Emergency Services area. In this role, students provide emotional support for persons in the Waiting Room and Triage areas. Students also aid Emergency Staff upon request. Duties entail patient transport, as well as transportation of lab work and other support services for patients and staff. Students are called upon to apply psychological concepts in understanding experiences in the setting.
TRANSPORTATION:
Walk, or the commuter bus.
PREREQUISITES AND REQUIREMENTS:
Four hour block of time per week/two semester commitment to Emergency Room with a 3rd. semester commitment to the Medical Center requested, additional credit available for second term of volunteer work. Previous hospital experience as a volunteer or as an employee is desirable but not required. Sign up for an interview with Adult Services (936-4327) as soon as you have registered for the term and been accepted into the class (preferable). Mandatory attendance at Hospital General orientation (1 hour) and Emergency Services Training (2 hours). Proof of measles/rubella immunization and a negative TB skin test required; immunizations provided by hospital as needed. Further explanation of health screening requirements provided at Information/Orientation sessions.
TRAINING:
An interview, orientation session and training session are required for this placement. See above.
TIMES:
To be arranged.
Note: This placement is extremely popular, so students are advised to contact Adult Services as early as possible.