RESEARCH PAPERS

Mark P. Van Oyen

Selected Working Papers and Work in Progress

Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, "Capability Flexibility: A decision support methodology for production and service systems with flexible resources.” submitted.

E. Tekin, W.J. Hopp, M.P. Van Oyen, "Pooling strategies for service center agent cross-training," under revision.

Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, "A deterministic shift scheduling methodology for stochastic models of service centers with cross-trained labor," Working paper, Loyola University Chicago, School of Business Administration, WorkSmart Laboratory, 2002.

Iravani, S.M.R., Kolfal, B., and M.P. Van Oyen, Operational flexibility in a make-to-stock supply chain with product substitution.


Selected Publications: (Acrobat format)

[J22.]  Gel, E.G.S., W.J. Hopp, and M.P. Van Oyen, "Opportunity of hierarchical cross training in serial production," IIE Transactions, 39, 125-143, 2007.

[J21.]  Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, "Call center labor cross-training: It's a small world after all," accepted to Management Science, July 2007. (http://www.opem.northwestern.edu/r5.html)

[J20.] Iravani, S.M.R., K.T. Sims, and M.P. Van Oyen, "Structural flexibility: A new perspective on the design of manufacturing and service operations," Management Science, 51, 2005, 151-166.   Also, Click here for the Appendix

[J19.] Sennott, L., M.P. Van Oyen, and S.M.R. Iravani, "Optimal dynamic assignment of a flexible worker on an open production line with specialists," European Journal of Operations Research (EJOR), 170, 2006, 541-566.

[J18.] Hopp, W.J., E. Tekin, and M.P. Van Oyen, "Benefits of skill chaining in production lines with cross-trained workers," Management Science, Vol. 50:1, 2004, 83-98.

[J17.] Hopp, W.J. and M.P. Van Oyen, "Agile workforce evaluation: A framework for cross-training and coordination,"  IIE Transactions, 36:10, 2004, 919-940.

[J16.]  Tekin, E., W.J. Hopp, and M.P. Van Oyen, "Benefits of skill chaining in production lines with cross-trained workers: An Extended Abstract," Manuf. and Service Op's. Mgmt. (M&SOM), 4:1, 2002, 17-20.

[J15.] Gel, E.G.S., W. J. Hopp, and M. P. Van Oyen, "Factors affecting opportunity of worksharing as a dynamic line balancing mechanism," IIE Transactions, 34, 2002, 847-863.

    W.J. Hopp, M.P. Van Oyen, E. Tekin, "Cross-training strategies for dynamic line balancing," Proc. of 2002 NSF Design Grantees Conference, San Juan, 2002.

    Hopp, W.J., and Van Oyen, M.P., "Agile Workforce Evaluation: A Framework for Cross-training and Coordination," Proc. 2001 NSF  Design and Manufacturing Grantees Conference, Tampa, FL (Jan. 2001) 21 pages.

    Hopp, W.J., and M.P. Van Oyen, "Toward a taxonomy of agile worksystems," 2000 NSF Design & Manufacturing Grantees Conf., Vancouver, BC, 2000, 6 pages.

    Van Oyen, M.P., "Stochastic scheduling methods for queueing systems," 2000 NSF Design & Manufacturing Grantees Conf., Vancouver, BC, 2000, 7 pages.

[J14.] Van Oyen, M.P. and J. Pichitlamken, "Properties of Optimal-Weighted Flowtime Policies with a Makespan Constraint and Set-up Times," Manuf. and Service Op's. Mgmt. (M&SOM), 2:1, 2000 84-99.  (see also the earlier version "Allocating a Server to Job Families with Set-Up Times," Appeared in Proc. 1998 Manufacturing and Service Operations Management (MSOM) Conf., June 1998, 6 pages.)

[J13.] Van Oyen, M.P., E. Senturk-Gel, and W.J. Hopp, "Performance Opportunity for Workforce Agility in Collaborative and Noncollaborative Work Systems," IIE Transactions, 33, 2001, 761-777.

    Hopp, W.J., M.P. Van Oyen, and E.G.S. Gel "Workforce Agility: Classification and Modeling, Part I," 1999 NSF Design & Manufacturing Grantees Conf., Long Beach, CA, Jan. 5-8, 1999.(in .html file format)

[J12.] Kim, E. and M.P. Van Oyen, "Finite-capacity Multi-class Production Scheduling with Setup Times," IIE Transactions, 32, 2000, 807-818.  (for a previous version of the paper with complete proofs and a heuristic for problems without rejection costs, Click Here.Won``Best Paper Award'' for Operations Engineering focused issues for 2000-2001.

[J11.] Kim, E., M.P. Van Oyen, and M. Rieders, "General Dynamic Programming Algorithms Applied to Polling Systems," Communications in Statistics: Stochastic Models, Vol. 14:5, 1998.

[J10.] Kim, E. and M.P. Van Oyen, "Dynamic Scheduling to Minimize Lost Sales Subject to Set-up Costs," Queueing Systems (QUESTA),29, 193-229, 1998. (For a brief version from the '97 IEEE CDC, click here)

[J9.] Kim, E. and M.P. Van Oyen, "Beyond the c mu Rule: Dynamic Scheduling of a Two-class Loss Queue," Mathematical Methods of Operations Research, Vol. 48:1, 1997.

[J8.] Van Oyen, M.P., I. Duenyas, and C.-Y. Tsai, "Stochastic Sequencing with Job Families, Set-up Times, and Due Dates," Int`l. Journal of Systems Science, 30:2, 1998, 175--181.

[J7.] Van Oyen, M.P., "Monotonicity of Optimal Performance Measures for Polling Systems ," Probability in the Engineering and Informational Sciences, Vol. 11:2, 1997, 219-228.

[J6.] Van Oyen, M.P. and D. Teneketzis, "Optimal Batch Service of a Polling System Under Partial Information," ZOR: Methods and Models of Operations Research, Vol. 44:3, 1996, 401--419.

[J5.] Duenyas, I. and M.P. Van Oyen, "Heuristic Scheduling of Parallel Heterogeneous Queues with Set-Ups," Management Science, Vol. 42:6, 1996, 814-829.

[J4.] Duenyas, I. and M.P. Van Oyen, "Stochastic Scheduling of Parallel Queues with Set-Up Costs," Queueing Systems (QUESTA), Vol. 19, 1995, 421-444.

[J3.] Van Oyen, M.P. and D. Teneketzis, "Optimal Stochastic Scheduling of Forest Networks with Switching Penalties," Advances in Applied Probability, Vol. 26, 1994, pp. 474-479.

[J2.] Van Oyen, M.P., D.G. Pandelis, and D. Teneketzis, "Optimality of Index Policies for Stochastic Scheduling with Switching Penalties," Journal of Applied Probability, Vol. 29, 1992, pp. 957-966.

[J1.] Van Oyen, M.P. and D. Teneketzis, "Optimal Scheduling of a Finite Capacity Shuttle Under Delayed Information," Probability in the Engineering and Informational Sciences, Vol. 6, 1992, pp. 29-61.


 

 

Dr. Mark P. Van Oyen,   Associate Professor

Some of this material is based upon work supported by the National Science Foundation under Grant No's. DMI-95227965, 9732868, and 0099821 as well as Northwestern University and Loyola University Chicago. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation, Northwestern University,Loyola University Chicago, or the University of Michigan.

 

Last Update: 9  Feb 07   Mark Van Oyen