Analysis and Design of Jobs for Control of Work Related Musculoskeletal Disorders
Exercise 3: Keyboard work station design issues
Copyright © 1997
Thomas J. Armstrong
Musculoskeletal disorder risk factors
- Repeated exertions
- Fingers & wrist due to keying
- Static exertions
- Trunk, neck & shoulders to:
- reach keyboard
- reach mouse
- see monitor
- hold phone
- Forceful exertions
- Excessive keying force
- Handling heavy documents
- Contact stresses
- Wrist & forearms from edge of keyboard and work surface
- Forearms and elbows from arm rests
- Stressful postures
- Neck flexion when monitor is too low
- Neck extension when using bi-focal corrective lens
- Neck deviation to hold phone
- Shoulder flexion to reach keyboard
- Forearm rotation to position hands over keyboard & mouse
- Wrist deviation when:
- keying
- using keys around perimeter of keyboard
- mousing
- Wrist flexion and extension to position fingers over keys
- Prolonged work periods without breaks
- To meet deadlines
- To earn incentive pay
Problem 1
- What problems can you see and what problems can you anticipate in the
jobs and work sites shown below?
- Based on your expert knowledge of ergonomics, how would you re-design the work station to prevent those possible "problems." Be specific!
 |
 |
a |
b |
Figure 1: Two workers share the same work stations, a and b. Worker 1 is 200cm tall and worker 2 is 151cm tall, c.
Small female (5%tile stature -- 151.1cm stature)
Problem 2
Based on the following representative Figures, a and b, of a conventional keyboard
explain where and when this operator might benefit from a so called "ergonomic" keyboard, c.
Figure 3: Operator performing alphabetical, a, and numeric, b, data entry with conventional keyboard. Operator performing alpabetical data entry with "ergonomic" keyboard, c.
ANSI-HFS100 VDT Standard
- Chairs: �compressed seat height�
- shall allow the user to place feet firmly on a support surface
- shall be 40.6-52.0cm (16.0-20.5in)
- use higher heights to control arm/wrist posture
- use foot rest as needed
- Keyboard & display surface
- shall permit a forearm angle with respect to the seatback between 70�+Y/2
and 90�+Y/2 where Y is the seat back angle from vertical
- elbow angle: 70�-135�
- vertical location: 58.5-71.0cm (23.0-28.0inches)
- Monitor
- primary viewing angle: 0�-60� below horizontal
range of adjustment: 12.7cm (5in)
- shall be >30cm; depends on size of visual target and visual acuity

ANSI/HFS 100-1988: American National Standard for Human Factors Engineering of Visual Display Terminal Work Stations.