Interviews -- Finding out what others feel and think

T. Armstrong
U of Michigan
http://www-personal.umich.edu/~tja/

Interviews are an important an important tool for gathering information about:

Interview formats

General guidelines for interviews

Quantifying interviews

Figure 1: Likert scales are used to quantify a workers agreement with a statement.
Figure 2: Visual Analogue scales consist of a 10 cm line with verbal anchor points at each end. The score is detemine by drawing a vertical line through the scale. Additional anchor points may be added from more gradations.

Confidentiality of interview data