Goals
Procedure
Comments
Mistakes

PAARC Mini-Drill


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PAARC DRILL SERIES

Client Interaction

October 15, 2003 (tentative)

Goals

Help non-DMH volunteers learn to
  1. Approach clients and initiate interaction
  2. Provide psychological first aid (basic crisis intervention)
  3. Recognize situations warranting DMH intervention
  4. (Minor) fill out 901 forms

Procedure

  1. All participants are given a client profile (perhaps as they enter)
  2. DMH workers offer brief presentation
    1. Good and bad ways of approaching clients
    2. How to help distraught clients
    3. When to call for DMH
  3. Brief review of 901 form and how to fill it out
  4. The two groups separate to different parts of the room, and are given "here we are" scenario description (as they might be at actual event)
  5. Each ARC group participant seeks out a client participant and tries to collect 901 information and provide necessary emotional support
  6. Repeat steps 4 and 5, reversing the group assignments
  7. Drill critique

Materials

Setup

Timing

Comments

Mistakes

Planning Team