9/92-5/97

Courses: Database Design; Expert Systems; Analysis & Design of Business Systems; Interface Design; Information Networks; Application Design with Visual Basic, Digital Logic Design, FORTRAN 77, ANSI C, Calculus I,II,III, & IV, Thermodynamics I, Fluid Mechanics.

Applications: IEF, Borland Paradox, Microsoft Office Suite (Word, Excel, PowerPoint, Project, Access, Schedule +), Lotus 1-2-3, Ami Pro, Freelance Graphics, Word Perfect, Macromedia Director, Mahogany, Delta Graph Pro, MacDraw.

Internet: Netscape, Internet Explorer, HTML, Archie, Gopher, Telnet, FTP.

Networking: Microsoft Networking, TCP/IP, NT User Manager, MS Exchange, cc:Mail, Dial Up Networking.

Languages: Visual Basic 4.0, SQL, ANSI C, FORTRAN.

6/96-present

National TechTeam, Southfield, MI

Corporate help desk computer support on the Owens Corning project. Involved troubleshooting hardware and software computer problems, dispatching second level support, and improving customer satisfaction. Included serving as a TechTeam representative on site at Owens Corning Science and Technology in Granville, OH, and at the Toledo World Headquarters.

Quin-Tec, Warren, MI

Developed line of tri-chrome electroplating baths and products. Work involved keeping research records, experimentation, construction and operation of a product testing pilot tank.

Quin-Tec, Warren, MI

Responsible for customer quality control in zinc and nickel. Developed new formula for acid zinc plating bath. Work involved group research, and interaction with customers and sales representatives.

Eagle Scout

Class Honors 1996

American Chemical Society, U of M Chapter, Leadership Committee 9/93-5/94

Intramural Sports