SMART’s Passenger Survey
 
 

A1. Where did you start your whole trip? _____________ (intersection, land mark), ___________ (city)

A2. What is your ultimate destination after you get off the bus? _______________ (intersection, landmark), __________ (city)

A3. Besides this bus, which of these did you or will you use on your current trip?
    community transit
    job express
    regular SMART bus
    car
    dial-a-ride
    DDOT bus
    other_______

A4. How often do you make this trip?
    less than once a month
    2-4 times a month
    2-3 times a week
    4 times a week or more

A5. Does your trip include a transfer between a bus?
    yes
    no
A6. Where did you make transfer? ___________ (intersection, landmark), _______ (city)
 

B1. What is your purpose of your trip?
    work
    school
    social
    shopping/restaurant
    hospital
    other______

B2. How long do you think today’s trip will take together? _______ (minutes)

B3. How close does public transit take you to your final destination?
     less than 5 minutes
     5-9 minutes
     10-15 minutes
     more than 15 minutes

B4. Did you call SMART for information about your trip?
     yes
     no

Think of a place besides this current one that you need to or want to go most often during a typical month, then answer following:

C1. Where does that trip start?________

C2. Where does that trip end? _________

C3. If you don’t use public transit for that trip, why not? ____________________________________

C4. If that trip requires a transfer, which of the following are true?
     transportation serves my needs well
     I would need to wait long time between the buses to make transfer
     It would be difficult to book this trip because it involves two buses or more
     It would be difficult to get information about this type of trip
 

D1. What is your age group?
     18 or under
     19-24
     25-34
     35-44
     45-54
     55-64
     65 or over

D2. Are you
     male
     female

D3. How much schooling have you completed?
     less than high school
     high school graduate/GED
     some college
     college level

D4. Do you have a valid drive license?
     yes
     no

D5. In which county do you live?
     Wayne
     Oakland
     Macomb
     Other_____