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Following the selection and review of the twenty-five sites, every possible effort was made to discover contact information for each site. Some sites gave no e-mail address or contact person for their site, but rather provided a form for responses or queries. If no address or person could be discovered, or if the use of a form was unsuccessful in eliciting a response, the survey was sent to contrived e-mail addresses such as webmaster@[site.domain] or info@[site.domain]. For most of the sites, surveys were sent highest priority email with an initial response rate of 20%. Repeated requests eventually generated a 76% response rate, with 17 of 25 sending complete responses and two sites sending incomplete responses. The sites which did not respond were typically the very large megasites for whom health information was only a small portion of their total content, such as Yahoo and Einet Galaxy.
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Survey Design |
Survey as Sent |
Survey Results
