About me
I’m a UX and content strategy professional whose skills base combines research, editing, heuristic evaluation, and management. Over my 21-year career, I have performed hundreds of usability analyses for in-house and external clients, developed written and video content, and trained staff in a range of media and user-experience organizations.
What makes me unique
- Professional UX positions and master-level coursework employing user-experience research/design methods, content strategy, and web coding have given me a broad range of technical and research abilities. View my UX work
- About two decades of content planning and development have trained me to gather information rapidly, analyze it carefully, and present it effectively—usually on a tight deadline. View my writing samples—— View my editing & design samples
Key skill areas
- Content strategy
- Content development
- Copyediting
- Writing
- Presentation
- Print design
- Web design/HTML/CSS
- Editorial styles (AP, APA, MLA, Chicago)
- Usability methods
- Heuristic evaluation
- Client management
- Project management
- Teaching and training
- Research
- Ethnography
- Archiving
Education
Master's degrees in journalism (1990) and information science (2011). Bachelor's degree in communication / business (1989).