Abstract
As part of the class SI 622- Evaluation of Systems and Services, I worked on a semester long project in which we evaluated the text-messaging interface for the iconic phone Motorola Razr. As a team we evaluated the usability, functionality and design of the phone using the methods mentioned below.
Unlike evaluation of websites, where one can use screen-capture tools, usability testing of the phone had its set of road-blocks. Finding a well-represented set of users,capturing the subtle differences in how users access the various functions on a phone and finally doing an unbiased evaluation of the data were some of the challenges we faced.
Methods Used
Personas, Scenarios, Comparitive Evaluation, Surveys, Heuristic Evaluation, Usability Test
TeamManisha Gupta, Natasha Sant, Dianne Dietrich, Daniel (Xiaodan) Zhou, Anna Polukeyeva
Image Gallery
Making the GTN:
Comparing user satisfaction during the Usability Testing:
