Liam Hoekenga

LIAM R. HOEKENGA

1940 Woodbury Drive #4934
Ann Arbor, Michigan 48104-4670
Telephone: 734 996-5850

Homepage: www.umich.edu/~liamr
E-mail: liamr@umich.edu

TECHNICAL SKILLS

Unix System Administration: Apache, Perl, PHP, Soltice Online Disk Suite, DHCP, BIND / DNS, Sendmail, CUPS, LPRng
UNIX / PC Integration: SAMBA, Netatalk, TotalNet Advance Server
Operating Systems: Solaris 2.6, 2.8, MS Windows (9x, NT 4.0, 2k, XP), MacOS 8, 9, OSX, Linux, IRIX, Novell NetWare 4.x

WORK EXPERIENCE

8/99 - Present

UNIVERSITY OF MICHIGAN INFORMATION TECHNOLOGY CENTRAL SERVICES, Ann Arbor, Michigan Webmaster / System Administrator. Maintain and operate university's primary web server serving departmental and group home pages (www.umich.edu), the web server for faculty, staff and student home pages (www-personal.umich.edu), and 100+ virtual hosts on more than 2 dozen servers running Solaris 2.6 and Solaris 8, with better than 99.99% availability. Responsible for security, monitoring, and disaster recovery of production systems. Evaluate and deploy new web applications and development environments. Lead deployment of mail.umich.edu, web accessible email for campus (supporting 24k users as of 5/02).

8/95 - 10/01

UNIVERSITY OF MICHIGAN INFORMATION TECHNOLOGY CENTRAL SERVICES, Ann Arbor, Michigan System Administrator. Develop strategic plans for computing environments of several schools and departments including intranets, purchasing recommendations, and user support and training models. Plan, deploy, and manage networking environments including the installation and maintenance of file servers and personal workstations. Interview, hire and manage student staff. Specific technical responsibilities additionally include:

Disaster recovery and security monitoring
Administrate 30+ Sun Solaris 2.6 workstations and servers supporting over 65,000 users
Administrate highly integrated NT / Solaris computing environment for GIS research and teaching facility
Perform staff training, documentation and technical support
Provide expert level consulting and system support for other systems staff

4/95 - 8/95

UNIVERSITY OF MICHIGAN SCHOOL OF SOCIAL WORK, Ann Arbor, Michigan
Computer Consultant. Wrote end-user documentation for several software packages and procedures. Provided front-line user support for software applications and hardware platforms.

1/95 - 4/95

THE MEDSTAT GROUP, Ann Arbor, Michigan
Healthcare Data Intern. Assisted in compiling and maintaining benefit plan database. Assisted in data product design. Summarized client benefit plans for commercial database.

9/92 - 7/95

UNIVERSITY OF MICHIGAN INFORMATION TECHNOLOGY DIVISION, Ann Arbor, Michigan
Computer Consultant. Supported users of university’s highly heterogeneous platforms and software packages. Conducted on-site and telephone-based technical support. Evaluated technical qualifications and knowledge of prospective student hires. Developed information resources for fellow consultants.

EDUCATION

University of Michigan, Bachelor of Arts, Linguistics, , May 1995. Class Honors: 1993, 1994, 1995.

PROFESSIONAL AND COMMUNITY ACTIVITIES

Member,USENIX / SAGE 1998 - present
Member,University of Michigan Gilbert and Sullivan Society 1992 - present
Member,Tartan and Thistle Scottish Country Dancers 1995 - present

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