Nayeoung's Portfolio

Nayeoung Kim

5501 DeMarcus Blvd Unit # 201

Dublin, CA 94568

To obtain a F/T position in the HCI/User Experience field.

Oracle Corporation | Pleasanton,CA

Jul. 2008-June 2009

Usability Engineering Intern (http://usableapps.oracle.com)

• Worked collaboratively with User Experience Professionals to define and improve the user experience for Oracle's software applications by creating personas, scenarios and prototyping wireframes
• Conducted and observed in-person and remote user testing sessions in formal lab environments for Oracle enterprise software such as Human Capital Management, Project Management, and Customer Relationship Management applications
• Synthesized and translated end user research findings and recommendations into detailed usability reports
• Communicated user research findings to interaction designers, developers and product managers to influence design changes in Oracle enterprise applications

ProQuest, Inc | Ann Arbor, MI

May 2007-Jul. 2007

Usability Intern (http://www.proquest.com)

• Translated ethnographic user research findings into a detailed usability report and presented findings to supervisor and product managers of the company
• Synthesized end-user survey results of 5000+ respondents into a detailed usability report with recommendations and findings
• Presented user research and survey findings and future study direction to product managers, usability researchers and other user experience professionals

University of Michigan, School of Information | Ann Arbor, MI

Master of Science in Information, Specialization: Human-Computer Interaction

April 2008

Relevant Coursework:

• Computer Supported Cooperative Work: Conducted a usability evaluation of Kerika (http://www.kerika.com) to analyze its ability to support user groups working collaboratively.
• Evaluation of Systems and Services: Provided usability consulting services for the University of Michigan's Kresge Business Administration Library's (http://www.bus.umich.edu/KresgeLibrary) web team to analyze the website's functionality and usability

• Interface and Interaction Design: Evaluated and redesigned Zingerman's (http://www.zingermans.com) online catalog's checkout process portion. Recommendations for train component and overall look and feel were incorporated by the owners

Michigan State University | East Lansing, MI

Bachelor of Arts in Telecommunication, Information and Media

May 2006

• Programming/Scripting Languages: HTML, CSS, Perl and Ruby (on Rails)
• Software Tools: Techsmith Morae, Camtasia, Adobe Photoshop, Flash, Acrobat, Illustrator, Dreamweaver, and MS Office
• Usability Research Methods: Contextual Interviews, Personas, Scenarios, Comparative Evaluation, Survey and Group Task Analysis, Heuristic Evaluation, Ethnographic and Keystroke Level Modeling studies and User Testing
• User Experience Design Methods: Lo-Fidelity, Hi-Fidelity wireframe and mockups using HTML, CSS and incorporating GUI design patterns into Dreamweaver prototypes

• Membership: BayCHI (Job Bank Coordinator), IXDA in San Francisco
• Volunteer: Website Designer/Web Master, Korean Students Organization, Michigan State University, East Lansing, MI, Sept 2004-May 2005

Available upon request