Usability Engineering Internship at Oracle
*Please understand that due to privacy reasons, names and links will not be provided online.
Oracle CRM Sales Manager Dashboard Study
| Role: | Data Logger |
| Team Members: | 3 |
| Duration: | 2 weeks |
| Description | For this project, it was important to understand the purpose of the prototype and ideal click path. Then during usability test sessions, I observed participants and data logged regarding what the participant said, and took note of personal insights, as well. |
| Deliverable: | Data logged in MS Word |
| Tools Used: | Video Conferencing, Voice Conferencing,MS Office |
Oracle HCM Talent Review Dashboard Study
| Role: | Recruiter, Screener Modifier, Data Logger, Moderator, Data Analyzer |
| Team Members: | 2 |
| Duration: | 1 month |
| Description: | For this project, it was important to understand the customers who would use this product. I Modified the existing screener to screen participants for recruiting. I also recruited participants for sessions. It was important to understand the purpose of the prototype and ideal click path. During usability test sessions, I observed participants and data logged regarding what the participant said, and took note of personal insights, as well. In total, I moderated two sessions. I then created a findings table for the final report. |
| Deliverable: | Schedule, Screeners, Data Logged in MS Word, Data Analysis in MS Excel, Report |
| Tools Used: | Usability Lab, Video Conferencing, Voice Conferencing, Usability Tests, MS Office |
Oracle Open World Fusion Extensibility Study
| Role: | Data Logger,Data Analyzer |
| Team Members: | 2 |
| Duration: | 3 weeks |
| Description: | For this project, it was important to understand the purpose of the prototype and ideal click path. Then during usability test sessions, I observed participants and data logged regarding what the participant said, and took note of personal insights, as well. Using Techsmith Morae, I also synthesized the results and created charts for the final report. |
| Deliverable: | Data Logged in Excel, Data Analysis in MS Excel |
| Tools Used: | Techsmith Morae, MS Office |
OOW CRM Oracle Projects Study
| Role: | Data Logger, Data Analyzer |
| Team Members: | 2 |
| Duration: | 2 weeks |
| Description: | For this project, it was important to understand the purpose of the prototype and ideal click path. Then during usability test sessions, I observed participants and data logged regarding what the participant said, and took note of personal insights, as well. Using Techsmith Morae, I also synthesized the results and created a first draft of the report. |
| Deliverable: | Data Logged in Excel, Data Analysis in MS Excel |
| Tools Used: | MS Office, Techsmith Morae |
Oracle HCM Incentive Management Study
| Role: | Moderator, Data Analyzer |
| Team Members: | 2 |
| Duration: | 1 month |
| Description: | For this project, it was important to understand the purpose of the prototype and ideal click path. During usability test sessions, I observed participants and data logged regarding what the participant said, and took note of personal insights, also. I also moderated sessions as well, using the script I created. With the data recorded, I created a findings table with issues most to lease urgent, with recommendations. I communicated the findings to team members, including the prototyper and Project Manager. |
| Deliverable: | Script, Data Logged in MS Word, Data Analysis in MS Excel, Report |
| Tools Used: | Usability Lab, Video Conferencing, Voice Conferencing, MS Office |
| Role: | Moderator, Data Logger |
| Team Members: | 2 |
| Duration: | 2 weeks |
| Description: | With the script provided, I took notes for the interview, and moderated several sessions, as well. |
| Deliverable: | Data Logged in MS Word |
| Tools Used: | Usability Lab, Video Conferencing, Voice Conferencing, MS Office |
Usability Review Board Project
| Role: | Liason between Client and Internal Software Development Team, Offer recommendations to usability issues |
| Team Members: | 3 |
| Duration: | 1 month |
| Description: | A client of a PeopleSoft application provided a detailed report on usability issues they have been facing for some time. I organized issues that are most urgent into PowerPoint and contacted the the Software Development team that created the application, through an interaction designer who worked with them, previously. We had a meeting with the development team to discuss the issues and try to fix or at least have a plan to address these issues later on in the development cycle. I communicated the findings in PowerPoint to the Product Manager, and the final deliverables were given to the client. The client was very impressed with out efforts to mitigate these issues. |
| Deliverable: | Usability issues and recommendations on PowerPoint |
| Tools Used: | Video Conferencing, Voice Conferencing, MS Office |