From: Richard Bowen [rbowen23@hotmail.com]

Sent: Thursday, March 04, 1999 5:38 PM

To: Jeffreym@cordoba6.ns.itd.umich.edu

Hey my name is Richard Bowen, and I would like to congratulate you on standing up to PSE. Big companies have a habit of trying to blow off customers like yourself. I say do what ever you can to let every person who will listen know just how dissatisfied you are with them!!

I know that I support your actions, and Im sure there are many more people who feel the same way I do.

Keep it up buddy.

Sincerely,

Richard

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