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objective
To apply my skills as an experienced interaction designer and usability professional in creative and practical interface design
education
Master of Science in Information, Human-Computer Interaction
University of Michigan, School of Information, Ann Arbor, MI - Graduated April 2005
Bachelor of Arts in English Literature, Minor in Japanese
Hankuk University of Foreign Studies, Seoul, Korea - Graduated August 1997
experience
Research Assistant
Collaboratory for Research on Electronic Work (CREW)
University of Michigan, Ann Arbor, Michigan
January 2005 - Present
- Identified and analyzed cyberinfrastructure requirements for the NSF-funded LEAD (weather forecasting) and the CLEANER (environmental engineering) projects via 900 participant web survey
- Evaluated and redesigned LEAD Portal, LEAD Glossary, Ontology Visualization Tool, and a project blog & a wiki in conjunction with team members located at several universities
- Designed 5 websites including 2006 ACM Conference on Electronic Commerce, Connection Project, MIRACLE project, and CREW
- Designed portal interfaces using Sakai, a collaborative application for research and teaching
Usability Specialist
Diamond Bullet Design, Ann Arbor, Michigan
January 2004 - January 2006
- Evaluated PDtrials.org (Parkinson's disease clinical trial website) in compliance with ADA accessibility guidelines and section 508 standards
- Conducted usability analyses and developed prototypes, wireframes, and task flows for 7 websites including: Michigan Business School Executive Education, University of Michigan HealthSystem, PDtrials.org, and Diamond Bullet Design
- Performed user testing and redesign of interface/information architecture for 2 websites
Freelance Web Designer
Seoul, Korea & Ann Arbor, MI
March 2001 - Present
- Redesigned a series of intranet systems for the University of Michigan Institute of Social Research: Dynamic Reporting System, WebTrak, and BlaiseDoc
- Guided a team to develop multimedia modules teaching MBA content to medical residents as a part of the MDConent project (responsibilities included design and user testing)
- Developed 15 websites including CompuAccounting, Dreamtree Education, and Orphos
Information Designer
Samsung Fire & Marine Insurance, Seoul, Korea
April 2000 - May 2003
- Managed web development team responsible for main corporate and 6 subsidiary websites
- Designed user interface of the reservation system for the Samsung Transportation Museum
- Developed interface strategy and design for online advertising systems (receiving more than 16 million page views per week)
Information Systems Analyst
LG Card Service Co., Seoul, Korea
July 1997 - March 2000
- Designed website interface and telephone system access for automated loan applications, processing $90 million in loans each month (web interface was the first in Korea)
- Participated in E-company Project migrating corporate documents to intranet system
- Wrote and edited corporate website content and advertising copy
Languages
- Fluent in English
- Intermediate in Japanese
- Native Korean
Awards
- 2002 E-Commerce Awards - Grand Prize in the category of e-finance & Insurance
- 2002 Best Website Awards - Web Specialist's and Netizen's Choice Honor Award
- 2001 Webzine Contest - Grand Prize and Netizen's Choice Award