F e d e r a l D e p o s i t o r y L i b r a r y P r o g r a m ADMINISTRATIVE NOTES Newsletter of the Federal Depository Library Program [ PDF version ] [ Back Issues ] --------------------------------------------------------------------- December 15, 2001 GP 3.16/3-2:22/ 17 (Vol. 22, no. 17) -------------------------------------------------------------------- New Procedures in Place to Deal with Returned Shipment Boxes Depository library shipment boxes and packages that are returned to GPO as undeliverable are causing many problems. These shipments are being sent twice, incurring at least double the postage and taking up staff time in preparing the boxes for shipment. Libraries are now advised of a new procedure to deal with this issue. When the LPS Distribution Division receives three or more returned packages from a library in a relatively short period of time, LPS staff will contact the library to identify the cause of the problem and make suggestions for possible solutions, such as an address change. (Sending the material to a different location may be necessary because of new security procedures.) The library must respond to GPO within two weeks to resolve the problems, or all shipment boxes to that library will be stopped. Shipments will resume only when the library contacts the Distribution Division to clarify the problems. We appreciate your cooperation and continuing participation in the Program. Remember to report all address changes to LPS. You can do this from the Library Directory Page, located at .