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University of Michigan
Michigan State
General Motors


Pontiac Grand Prix Olds Intrigue


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Eric Beeman's Resume

EDUCATION EXPERIENCE ADDITIONAL

EDUCATION

UNIVERSITY OF MICHIGAN - School of Business Administration

    Master of Business Administration, May 1999

  • Emphases in Operations and Information Management
  • Recipient, General Motors Fellowship

MICHIGAN STATE UNIVERSITY - School of Engineering

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EXPERIENCE

AMY L BEEMAN DO PLLC, 2008-

Back Office Operations Manager, 2008-Present, Manistee, MI

  • Establish and manage the financial and IT operations for a solo medical practice

GENERAL MOTORS, INFORMATION SYSTEMS & SERVICES, 1998-2007

    Global Workstation Operations Manager, 2006-2007, Warren, MI

  • Directed global delivery of engineering client support leveraging a highly outsourced model based on IT Infrastructure Library (ITIL) practices
  • Connected 380 supplier and 90 direct employees into a single, global operations organization
  • Built Lean Process Improvement Program resulting in a 68% reduction in service desk call backlog and 80% reduction in misrouted tickets
  • Consolidated 8 region specific agreements into one global support contract based on service level agreements
  • Drove transition team to new global support model (20,000 clients spread across 23 countries and 458 locations)

    North American Workstation Operations Manager, 2002-2005, Warren, MI

  • Managed 15 person operations team and +$50M budget
  • Guided multiple project teams (refresh, operating system upgrades, process improvement, software release, ITIL implementation)
  • Co-authored request for proposal (RFP) for global workstation support

    Asset Manager, 2001-2002, Warren, MI

  • Managed PC and workstation inventory for product development group (15000 PC's, 6000 workstations)
  • Led multi-site, multi-vendor workstation deployment teams
  • Managed UNIX to WINDOWS 2000 transition team (>80% of our workstation clients are now WindowsXP instead of UNIX)

    Engineering Portfolio Manager, 1999-2001, Warren, MI

  • Led 5 project managers and oversaw project implementations affecting 10,000 user engineering staff (recent examples include EAI Productvision, Unigraphics iMAN, and infrastructure upgrades within data centers)
  • Planned investment strategy for engineering application portfolio (CAD and CAE applications, Engineering Business Systems, legacy to mainframe transition, infrastructure upgrades)

    Business Services Manager, Spring 1999, Warren, MI

  • Managed information technology function for finance, personnel, communication and executive staffs

    Project Manager, Summer 1998, Warren, MI

  • Implemented distributed project tracking system for all of GM's North American Operations, involving 150 users and 3300 projects worth over $2 billion

GENERAL MOTORS, MIDSIZE & LUXURY GROUP, 1986-1997

    Total Vehicle Validation Engineer, 1996-1997, Warren, MI

  • Led $30 million validation effort on Global Minivan program
  • Negotiated complex engineering roles and expectations with German engineering counterparts
  • Implemented validation process improvements across General Motors

    Lead Vehicle Validation Engineer, 1994-1996, Warren, MI

  • Planned and executed $800,000 vehicle validation testing effort on Pontiac Grand Prix and Oldsmobile Intrigue programs
  • Spearheaded development of database application to track validation and engineering activities, received a $20,000 Suggestion Award

    Reliability Engineer, 1991-1994, Warren, MI

  • Supervised program which tracked long term durability of 600 customer owned vehicles located in Arizona, Colorado, Florida, and Michigan
  • Managed four field engineers, $300,000 budget, and a distributed database application
  • Provided statistical analysis of durability data to engineers and analysts across GM

    Cooperative Education Student, 1986-1991, Warren, MI

  • Formulated financial analyses in Forward Programs Financial Analysis & Cost Estimating Departments
  • Honed computer-aided design skills in Structural Analysis Group, Chevrolet Lumina program
  • Exercised project management skills in 90 V-8 Engine Group, GM Powertrain Division
  • Initiated manufacturing improvements at Pontiac Fiero Assembly Plant, Trim Engineering Department
  • Applied strategic planning methods in Business Planning Group, Lansing Automotive Division

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ADDITIONAL

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