Discussion Memo #2, Final Version (3/18/96)

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ASSIGNMENT:

Why will vertical reintegration of the information network industry (phones today, integrated services tomorrow) be bad for competition?

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DISCUSSION:

The Telecommunications Act of 1996 dramatically changes the roles of regulation and competition in all sectors of the telecommunications industry (local and long-distance telephony, cable television transmission, television and radio broadcasting). The effectiveness of a competitive market depends on the extent to which rival service providers are simply price takers. Individual rivals will be unable to exert market power only if previous entry barriers and bottlenecks of the industry are effectively eliminated by advancing technology and remaining regulation.

Despite the Congressional assertion that the telecommunications industry can efficaciously be regulated by competition in lieu of decree, several bottlenecks and entry barriers remain which will interfer with competitive forces. Brief reviews of several of these obstacles to competition follow.

Competition without Competitive Pressure

David Teece (note 1) states that "good regulatory policy can promote the right kind of competition, that which responds to real market demands and reflects real economic efficiencies." The 1984 antitrust counsel decree that dismantled the Bell System attempted to promote Teece's "right kind of competition" in the long-distance market. An analysis by the National Economic Research Associates determined that introducing competition to the long-distance market had little effect on consumer benefits. The study (which focused on AT&T) concluded that due to a significant lack of competitive pressure "nearly two billion dollars in local phone company price reductions were kept by AT&T and not passed on to consumers." A lack of competitive pressure allowed long-distance carriers to hoard savings from reduced access charges meant for consumers. Despite free-market competition, long-distance carriers retained the power to set market prices. The NERA findings suggest that tacit collusion among the leading long-distance companies (AT&T, MCI, Sprint) continued unabated by the presence of between 500 and 1000 (note 2) long-distance competitors. The Act has the potential to extend the operating realm of these practiced long-distance competitors to the local market.

Subsidized Accounts

New entrants to the telephony industry target the most profitable sector of the market, business customers, leaving the burden of serving the nation's poor and hard-to-reach residential customers with the Bell companies. The Bell companies have historically depended on profits from business customers to subsidize these less- (or not-at-all) profitable residential accounts. Eli Noam, director of Columbia University's Tele-Information Institute in New York, points out that "keeping subsidies with the Bells would clearly put them at a disadvantage" (WSJ, see note 2). Without first overhauling the subsidy system, the Bell companies will have an increasingly difficult time subsidizing accounts with profits from their diminishing share of business accounts.

Compete or Merge?

The NERA report on the long-distance market indicates that the presence of hundreds of specialized service competitors has had little effect on the price to consumers offered by the market leaders. Even before the Telecommunications Act passed into law, cross-service mergers became a trend in the industry: AT&T acquired McCaw Cellular Communication Company; Bell Atlantic, Nynex, US West, and Pacific Telesis merged their wireless systems to form a national alliance; Sprint has joined Telecommunications Inc., Comcast Corp., and Cox Entertainment to form a national telephone and cable alliance; US West acquired Continental Cablevision; America Online has formed alliances with AT&T's Internet access business and Microsoft to mutually support each other's Internet services and software. The Act seems to promote merging of intended rivals rather than competition. This trend could leave the industry "with just a few heavyweights that will politely stay out of one another's way, leading to tacit collusion..." (WSJ, see note 2), similar to that previously seen in the long-distance market.

In light of the fact that the Telecommunications Act of 1996 attempts to provide unlimited opportunities for competition in related industries, a definitive argument that the Act is bad for competition is difficult to construct. However, while the Act does promote competition, several obstacles to free-market competition remain. Access to the local loop (and unresolved issues such as access fees, unbundling the local network, and number portability), a history of ineffectual competition in the long-distance market, the "universal access" aspect of telecommunications services which introduces subsidized accounts, and the trend of merging competitors are several areas which regulators still need to address before Teece's "right kind of competition" can exist.


(note 1)
Telecommunications in Transition: Unbundling, Reintegration, and Competition, prepared for University of Michigan Conference on Competition and the Information Superhighway, Ann Arbor, Michigan, September 30, 1994, p. 26. (back to memo)
(note 2)
The Wall Street Journal Special Reports: Telecommunications, Monday March 20, 1995.(back to memo)
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Submitted March 18, 1996

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Dante diTommaso
School of Public Policy
University of Michigan
dditomm@umich.edu