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Sync-O-Matic detects the presence of the rawmedia.mov file without a rawmedia.rm file so it decides to let us encode the file using RealEncoder. Press Start to begin the encoding process. The progress bar at the bottom of the screen indicates how much work remains to be done.

Sadly, this is where the Windows RealProducer often fails to be able to encode many of the Quicktime media types. Sometimes RealProducer even hangs completely at this point.

If you experience strange problems, first try to encode manually using the RealProducer from the rawmedia.mov to the rawmedia.rm. Usually if the Sync-O-Matic encode fails the manual encode will fail in the same way.

The typical solution is to use RealProducer on the Macintosh which is capable of handling all types of Macintosh Quicktime files. We will see an example of this in a moment.