Draft: a touchtone telephone call-flow

Read it aloud!

(Or better, have an assistant read it aloud while you don't look at the screen.)

Without the Medicare card,

we can also try looking up your enrollment

using the Social Security Number.

When you are ready to continue, press 1.


To check your account using your Social Security Number,

please press 1 to continue.

Or, if you don't have that Social Security Number, press 2.

[Restart] [Bradley Lehman Resume] Part of this example will also be drafted as a speech recognition interface, for comparison.

© 2008 Bradley Lehman