your reason for calling.
benefits, enrollment, replace a card, and more.
We also have services for health care providers,
calling about a Medicare recipient.
(pause)
First, are you a member, a provider, or not yet a member of Medicare?
If you're a member of a Medicare plan, please press 1 to continue.
If you're a provider, press 2.
Or, if you're not yet a member, press 3.
(short pause)
If you're really not sure if you're on Medicare or not,
we can check it. To do that, press 4.
(pause)
Again, if you are enrolled in a Medicare plan
and have questions about your account, please press 1.
If you're a provider of Medicare-related services,
press 2 for that department.
If you're not a Medicare member
but you want more information, you can press 3.
Or, if you're not sure if you're on Medicare or not, press 4.
(pause)
We have some service agents for general questions.
If you want to transfer this call, press 0.
© 2008 Bradley Lehman