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Sunday, June 06, 2004

Kudos to Toshiba

My new Toshiba laptop got hit with a spyware program last night which blocked me from doing much of anything for a couple of hours this morning. In desperation, I called the Toshiba 800 number. I was talking to a tech support guy within about two minutes, and he helped me for maybe half an hour in finding and eliminating the problem. It seems to have worked, and I'm back in business!

I expected to on hold for at least an hour, and then told that I'd have to pay a bunch of money if I wanted any help at all. Didn't happen that way! So let me give credit where it's due--Toshiba does a superb job of customer support.