I am a Technologist with the University
of Michigan Information Technology
Division. My primary role is Referral Coordinator, in which I am responsible
for any incidents that 4-HELP con not resolve and refer for second-level
support. In this role, I am also responsible for Consulting Tools, which
include the systems and tools used by not only 4-HELP, but other areas
in ITD and the University. When not coordinating, I do second-level communications,
DOS/Windows and anti-virus consulting and respond to Online Consulting
questions in my "spare" time. I spend spend 6 hours a week working in 4HELP,
providing telephone computer support to faculty, students and staff here
at the University of Michigan. Past efforts have also included work on
WNSE and ITD's
Windows 95 Implementation Planning Team
In my free time, you'll often find me MUDing. Currently, I hang out on Banished Lands, where you'll find me pulling the strings of Poker and Blackjack, as well as a couple lesser characters.
I also do small (and not-so-small) projects around the house, attempting to follow in the footsteps of my idols Steve Thomas and Norm Abram of PBS' This Old House. In fact, you can find me in front of the TV on Saturday mornings watching Hometime, This Old House and New Yankee Workshop.
As the weather warms, I often head for the links in an effort to frustrate
myself and send my fellow duffers diving for cover. I refuse to call myself
a golfer, as I don't want to disrespect those who actually have a clue
what they're supposed to be doing on the course.
For information on some of my interests, check out my Netscape bookmark
file. Feel free to link to it, or even download it and import it into
your own file.
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